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ATTENTION

(Please read before coming.)

This is a rental store exclusively for women. Men are not allowed to enter the store.
Due to equipment and preparation considerations, photography is prohibited on the second floor.ot allowed to enter the store. Due to equipment and preparation considerations, photography is prohibited on the second floor.

• Pregnant customers

  We do not accept kimono rentals for pregnant women. We look forward to seeing you after giving birth.
  *We will not be held responsible for any troubles that may occur if you do not notify us in advance that you are pregnant.

• About change or cancel the reservation

  Cancellation

  You can cancel your reservation from “Canceling a reservation Page” on the confirmation email 24 hours before your reservation time.
  If you would like to cancel after that, please call us by 6 p.m. the day before the reservation date.

  Reservation alterations

  If you would like to change your reservation due to bad weather, please cancel it by 6 p.m. the day before. Then make another reservation on a different time or date, please.

  【Changing your reservation by phone】

  Not all the staff can change your reservation.
  Since we sometimes can NOT call you back immediately, we recommend you to change it by yourself.

  • *In case of cancellation without prior notice or same-day cancellation, a cancellation fee of 2,000 yen (tax included) per person will be charged.
  • *If you would like to cancel, please contact us as soon as possible for other customers.

  【maison de coco kyoto】+81 75-531-7771

• About Reservation time

  If you are going to be late

  Please contact us as soon as possible if you are going to be late for the reservation time.

  • *Please make sure to call the store that you make a reservation at

  What will happen when you are late

  We take care of customers in the order in which they come on time.If you are late for more than 15 minutes, your reservation could be canceled.
  Please make sure to arrive on time.

  • *Since we do NOT have a waiting room, please refrain from coming to the store more than 10 minutes before the reservation time.

• About Make-up and Hair set

  We are afraid you can NOT put your make-up or do your hair by yourself at the store.
  There are no mirrors or hair straighteners for personal use.
  Please make sure you visit us after everything is prepared if you are planning to do it by yourself.

• Things to bring

  Recommendation

  • *There are changing rooms 1 each for men (1st floor) and women (2nd floor), but we do NOT have private changing rooms.
  • *If you wouldn’t like to change your clothes in front of others, please visit us wearing a base layer or an inner.